Back in the dot-com days, I was doing IT support when our company got acquired by a big bank—and overnight, we went corporate. That shift showed me I wasn’t built for Corporate America, so I launched my own IT business.
I had no experience running a company or leading people. I made every mistake: hired the wrong folks, built no systems, and once invested over $100K in a platform no one wanted.
Eventually, a friend handed me the book Traction. We tried DIY EOS, saw the value—but didn’t have the right people to run with it.
So we hired a Professional EOS Implementer—and everything changed. I still own the business, but my team runs the day-to-day. We’ve got the right people in the right seats, a healthy leadership team, and I finally have the freedom and energy to help other business owners avoid that $100K mistake.
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